Customer Service


I want to make sure that your purchase is as smooth as possible but if you're having a problem, I am here to help. Please get in touch via the below form and we'll get straight to it!


 You can also check the FAQS Section, just in case your answer is there. 


If you’d like to get in touch more directly, you can email contact@byjameswilson.com for any customer queries, order updates, shipping information, problems or complaints. Please use the subject line ‘Customer Query’ or ‘Customer Complaint’ and include your order number if you have one.

~
For any informal questions and casual communication please feel free to message me or leave a comment on my instagram profile @byjameswilson - please be aware my social media inboxes are often full so it may take more time to answer you though.